System Status

All Systems Operational

All services are running normally.

Services

AI Engine

91.68% uptime

Last 90 days

90 days ago Today

7 incidents 7 days 11 hours downtime

Knowledge Search

91.68% uptime

Last 90 days

90 days ago Today

3 incidents 7 days 11 hours downtime

Chat Service

100.00% uptime

Last 90 days

90 days ago Today

0 incidents 0 minutes downtime

Chat Widget

100.00% uptime

Last 90 days

90 days ago Today

0 incidents 0 minutes downtime

Document Processor

91.68% uptime

Last 90 days

90 days ago Today

3 incidents 7 days 11 hours downtime

Past Incidents

February 20, 2026

Document Processor Outage Detected

Resolved Feb 25, 2026 14:53

Resolved

Resolved Feb 25, 2026 14:53

The Document Processor service has been restored and is now operating normally.

Investigating Feb 20, 2026 15:40

We are investigating an issue with the Document Processor service. Error: cURL error 28: Connection timed out after 10001 milliseconds (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for http://86.121.246.55:8000/general/v0/general

Knowledge Search Outage Detected

Resolved Feb 25, 2026 14:55

Resolved

Resolved Feb 25, 2026 14:55

The Knowledge Search service has been restored and is now operating normally.

Investigating Feb 20, 2026 15:40

We are investigating an issue with the Knowledge Search service. Error: cURL error 28: Connection timed out after 10000 milliseconds (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for http://86.121.246.55:6337/collections

AI Engine Outage Detected

Resolved Feb 25, 2026 14:53

Resolved

Resolved Feb 25, 2026 14:53

The AI Engine service has been restored and is now operating normally.

Investigating Feb 20, 2026 15:40

We are investigating an issue with the AI Engine service. Error: cURL error 28: Connection timed out after 10001 milliseconds (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for http://86.121.246.55:11436/api/tags